Politique d’expédition

At Belqis Botanical, we strive to ensure your order reaches you promptly and in perfect condition. Please review our shipping policy below for details on processing times, shipping options, and other important information.

Processing Time:

  • Order Processing: All orders are processed within 1-2 business days. Please note that business days do not include weekends or holidays.
  • Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipment.

Shipping Time:

  • Standard Shipping: We offer 6-9 business day shipping for all orders. Delivery times may vary based on your location and any unforeseen delays with the carrier.

Shipping Costs:

  • Shipping Rates: Shipping costs are calculated at checkout based on the size and weight of your order and the delivery address.
  • Free Shipping: We occasionally offer promotions for free shipping on certain orders or during special events. Be sure to check our website or sign up for our newsletter for updates on these offers.

Delivery Areas:

  • Domestic Shipping: We currently ship within [Country/Region]. If you are outside this area, please contact us at support@belqisbotanical.com to inquire about potential shipping options.

Shipping Carrier:

  • Carriers Used: We use reputable carriers to ensure reliable delivery. The specific carrier used will be based on the shipping method selected and your delivery location.

Order Tracking:

  • Tracking Information: Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

Delivery Issues:

  • Address Accuracy: Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at support@belqisbotanical.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

Contact Us: For any questions regarding shipping or to inquire about your order status, please contact our customer service team at support@belqisbotanical.com or call us at [Your Contact Number].

Thank you for choosing Belqis Botanical. We appreciate your business and look forward to serving you!